Tag: Chick-fil-A

• Finally, Tanzania bound!

  After a two-year delay, the trip to Tanzania is back on the schedule!

  Mark G. Knox

  March 23, 2022

  Personal Story

  Chick-fil-A, Global Mission, Tanzania, Travel

• Observations of a guest at the Ritz-Carlton

  What can a Director of Guest Experiences observe at the icon of customer service?

  Mark G. Knox

  May 17, 2017

  Hospitality, Leadership, Uncategorized

  Chick-fil-A, customer service, innovation, Mindfulness, Ritz-Carlton, work